Canadian Mountain Community

Critical Incident Stress Management Team

We believe our community’s mental health is incredibly important.

Mountain associations in Canada have joined to develop a Critical Incident Stress Management (CISM) Team of Peer Responders that offers debrief and defusing services, follow-up peer support, and other resources to mountain professionals who have experienced critical incidents.


The CISM team is available to any participating mountain association or operation.

Call the dispatch line to access the volunteer Peer Responder Team.

1 (604) 670-2772

Canadian Mental Health Resources

Find Your Local Resources

BC Services:

  • BC Suicide Line1 800 784 2433
  • WorkSafe BC Crisis and Critical Incident Support Line: 1 800 624 2928 Open 7 days a week 24 hours a day
  • Mental Health Support (24 hours) – 604-310-6789
  • Online chat is available from noon to 1am in BC and Yukon only
  • BC Association of Clinical Counsellors (
  • Mental Health – Foundry – ( (Youth resource but contains helpful tools)
  • Interior Crisis Line Network
    • Crisis Line (24/7): 1-888-353-2273  (C.A.R.E.)
  • Northern BC Crisis Centre
    • Toll Free (24 hours): 1-888-562-1214
    • Crisis Line (24 hours): (250) 563-1214
  • Vancouver Island Crisis Line and Chat
    • Toll Free (24 hours): 1-888-494-3888
    • Crisis Text: (250) 800-3806
  • Coastal Region
    • Toll Free (24 hours): 1-866-661-3311
    • Toll Free TTY (24 hours): 1-866-872-0113

WorkSafeBC Crisis Line number and info:

  • Call 1-888-922-3700 This is the Crisis Team pager for WorkSafeBC.
  • Leave a message about your incident and request for immediate debrief with your contact
  •                information.
  • A trained counsellor will be paged immediately and respond back.
  • Generally it is possible to facilitate a debrief within 24-48 hours either in person or virtually and
  •                counsellors are located throughout BC.
  • There is no need to contact this service pre season to have on stand by.
  • There is no fee for this service.
  • If an individual would like to take advantage of the five hours of counselling they should follow
  •                the same procedure. All calls are confidential.

Alberta Services

  • Canadian Mental Health Association- Crisis Services Canada:
    • All of Alberta                                          211
    • CMHA Edmonton Region                    780-482-4357
    • CMHA Calgary Region                          403-297-1402
    • Calgary Counselling Centre                 403-691-5991
    • Distress Centre Calgary                        403-266-4357
  • Mental health line – 877 303 2642
  • Calgary distress centre: 24-hour support: 403.266.4357
  • Alberta Health Services
  • Offer free walk in mental health appointments in certain towns, daily from 2-9pm
  • Call hospital switch board, ask for walk in appointment
  • Banff: 403 762 2222
  • Canmore: 403 678 5536

More Alberta Resources can be found here: Helplines List | 211 Alberta | 211 Alberta, Information on social, community, health and government services in Alberta


  • Canada Suicide Prevention Service- 1-866-277-3553
  • Text 1-855-957-5353


Canada General:

  • Crisis Services Canada (CSC) is a national network for existing distress, crisis and suicide prevention line services. Services are available across Canada via toll-free phone, chat or text in English and French.
  • Homewood Health has several locations across, and are leaders in the treatment of depression, anxiety, PTSD and addiction. Individuals can call themselves or be referred by another healthcare professional. For more information:
    • Edmonton contact: call 780-809-5004 or 1-866-978-4915
    • Calgary contact: call 403-768-3199 or 1-866-492-6832
    • Vancouver: call 604 265 1174 or 1-866-986-2165
    • Mississauga: call 289 207 0011 or 1-855-504-4603
  • Online Peer Support-
    • Anonymous peer support community accessible anywhere anytime
  • BetterHelp- Online access to professional counsellors-
  • LifeLine Canada Foundation-
    • One stop portal, through which an extensive amount of support, guidance, intervention, information, education, resources, pattern interrupts, guides and tools are right at one’s fingertips, compiled from various, credited sources across the Globe.


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